at BBVA
ATMs

1

Before you begin, make sure you have:

The IBAN of your ÍKUALO account (It starts with BE and has 14 digits)  BE 12122354652121 👁  
You can quickly check them out in your app.
The code from the issuer:  44765741 👁  

at BBVA
ATMs

2

Access to the ATM:

On the main screen, select “Access without card/passbook”.
Then choose “Operations without card/passbook”.

at BBVA
ATMs

3

Choose the payment option

Touch the button “Payments”.
Accept the notification by selecting "Continue".
Accept the notification then choose “Express Payment Services”. selecting "Continue".

at BBVA
ATMs

4

Enter the Issuer Code:

Enter the issuer code: 44765741 👁
Enter your name and phone number.
Enter the IBAN Íkualo to which you are going to make the deposit.
Press “Continue”.

at BBVA
ATMs

5

enter the amount:

Enter the amount you wish to deposit in cash.
Press “Continue”.
The ATM will display a warning (coins, folded bills, or bills in envelopes are not accepted).
Press “Continue”.

at BBVA
ATMs

6

Deposit the bills

Insert the bills in the ATM slot. Make sure it's as close to the amount you entered as possible.
Press “Continue” for the cashier to count the money.

at BBVA
ATMs

7

finalize and save your receipt

Check that the data are correct on the summary screen.*Pay special attention to the issuer name and account number.  👁  
The ATM will display a warning (coins, folded bills, or bills in envelopes are not accepted).
Press “Continue” to finish.
We recommend requesting the receipt by email for backup.

Receiving a
transfer

1
Press the button at the top right to see the  your account details. 👁  

Receiving a
transfer

Receiving a
transfer

3
 Copy your IBAN👁  
and account details and send it to whoever makes the transfer

depositing
cash at a
physical POINT

1

ENTER

Find entry point of
Western Union closest to your location.

depositing
cash at a
physical POINT

2

DOCUMENTOS

Present your Passport, DNI or NIE upon arrival at the establishment.

depositing
cash at a
physical POINT

3

IBAN (BE)

Request a money transfer to an account in Belgium, providing the following information:
  • Shipping method: Direct to Bank.
  • IBAN: You can find it in the app,
in "account details", it begins with BE.

depositing
cash at a
physical POINT

4

DETAILS

Check the details and make sure everything is in order. If everything is correct, you'll receive a receipt for the transaction. 👁  

depositing
cash at a
physical POINT

5

ESTIMATED TIME

You can confirm how long it will take for your funds to be deposited with the Western Union representative.
14 DIGITOS
BE12345567891011
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CóDIGO DEL EMISOR
44765741
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Introduce el código del emisor
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Panel de control del emisor y del número de cuenta
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Datos  de  tu cuenta
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detalles de la cuenta
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Copia tu IBAN
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Copia tu IBAN
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